Privacy Policy

1. Scope of This Policy

This Policy applies to all information collected through our website, related domains, and any services offered by Chain Lotemax (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms described here, please discontinue use of the Services.

2. Information We Collect

We may collect the following categories of information in connection with your use of the Services:

• Contact information — such as your name, email address, and phone number, when you submit an inquiry or request access.
• Account and profile data — information you provide when registering for or configuring an account, including business details relevant to the Services.
• Usage and technical data — information about how you interact with our website, including IP address, browser type, device identifiers, referring URLs, and pages visited.
• Communications — records of correspondence you have with us, including support requests and feedback.
• Cookies and similar technologies — as described in Section 6 below.

3. How We Use Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Services;
• Responding to inquiries, support requests, and access applications;
• Improving, testing, and developing new features;
• Communicating updates, security notices, and administrative messages;
• Detecting, investigating, and preventing fraudulent or unauthorized activity;
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases: performance of a contract with you, compliance with a legal obligation, our legitimate interests in operating and improving the Services, and, where required, your consent. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, and communications, subject to confidentiality obligations;
• Professional advisors, including legal and financial consultants, where necessary;
• Regulatory or governmental authorities, where required by law or to protect our legal rights;
• Successors in the event of a merger, acquisition, or sale of assets, subject to equivalent confidentiality commitments.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and understand how visitors interact with the Services. You can configure your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain functionality of the Services.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting, or reporting obligations. Retention periods vary depending on the type of information and the context in which it was collected. When information is no longer required, we take reasonable steps to delete or anonymize it.

8. International Data Transfers

Where information is transferred outside of the European Economic Area, we take steps to ensure an adequate level of protection is maintained, including through the use of standard contractual clauses or other lawful transfer mechanisms recognized under GDPR.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing activities;
• Request a portable copy of your information;
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.